Career Opportunities with Shaheen Chevrolet
Career Opportunities with Shaheen Chevrolet
Current job opportunities are posted here as they become available.
| Department: | SCI Am Rd Parts |
| Location: | Lansing, MI |
At least two years of experience (preferred)
Starting pay is $17.00 per hour
Monday- Friday 8:00 am - 5:00 pm with 10 scheduled Saturdays per year
(Other duties may be assigned)
Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner
Inform customers of companion part requirements and specials, ensuring exposure to the full product line
Answer phone calls, providing price quotes and other information
Provide a high level of service to internal and external customers
Pull and fill orders from stock
Notify the Parts Manager of out-of-stock parts or shop materials requiring immediate attention
Locate out-of-stock parts from outside sources and submit emergency orders when necessary
Notify the Service Advisor and customer when special-ordered parts are received
Replenish assigned inventory daily
Ensure all internal parts requests are billed on the service repair order
Ensure all charged sales are signed by the customer
Ensure all customers receive their copy of the invoice
Issue credit for returned parts, verifying original invoice or invoice number
Keep orderly records of all special-order parts
Set up orders for daily shipment, delivery, or pick-up
Keep front and rear counter areas clean and uncluttered
Clean computer terminals and printers daily
Participate in all available training programs
Stay current on new products and product updates
Participate with the Parts Manager in maintaining a lost sales tracking program
Maintain a professional appearance
Receive cores and warranty parts for credits and returns daily
Inspect shipments during loading and unloading for damage and quantity daily
Pull all warranty parts when paid and dispose of them properly weekly
Pull parts returns and complete appropriate paperwork for credits daily
Assist with physical inventory annually
Secure the building at close daily
Inspect warranty parts returned from technicians for correct quantities; sign and document parts on the repair order daily
Place all warranty parts in correct bin locations in the warranty room per company policy daily
When billing parts with a core charge:
Bill the part and credit the core upon return
Remove the part from the box and provide it to the technician
Label the core box with repair order number, date, technician initials, and “core”
Store the box in the parts department until the core is returned daily
Count all UPS/FedEx deliveries, verify counts, and sign for them daily
Bill out oil on repair orders when technicians provide repair order number and quantity daily
(Other duties may be assigned)
Follow up on back-ordered parts
Verify will-call and back-order files weekly, returning to vendors or stocking unclaimed items
Assist outside sales representatives with orders
Receive payment from retail customers or obtain credit authorization
Solicit assigned accounts by phone
This position has no supervisory responsibilities
Must be able to perform each essential duty satisfactorily
Requirements represent the necessary knowledge, skills, and abilities
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
Two to four years of related experience and/or training
Or an equivalent combination of education and experience
Ability to read and comprehend simple instructions, short correspondence, and memos
Ability to write simple correspondence
Ability to effectively present information one-on-one and within small groups to customers, clients, and other employees
Ability to add, subtract, multiply, and divide in all units of measure
Use of whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percent
Ability to draw and interpret bar graphs
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
Manufacturer training
Valid driver’s license
The physical demands described are representative of those required to successfully perform the essential functions of this job
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
Regularly required to:
Stand and walk
Use hands to finger, handle, or feel
Reach with hands and arms
Climb or balance
Stoop, kneel, crouch, or crawl
Talk or hear
Occasionally required to sit
Must regularly lift and/or move more than 100 pounds
Required vision abilities include:
Close vision
Distance vision
Color vision
Peripheral vision
Depth perception
Ability to adjust focus
The work environment characteristics described are representative of those encountered while performing essential job functions
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
Regular exposure to:
Moving mechanical parts
Fumes or airborne particles
Toxic or caustic chemicals
Frequent exposure to outside weather conditions
Occasional exposure to:
Wet and/or humid conditions
Explosives
Noise level in the work environment is usually loud
Family-owned and operated dealership with a strong reputation in the community
Supportive, team-oriented work environment where employees are valued and respected
Stable, long-term employment with an established and growing organization
Opportunities for training, development, and career advancement
Clean, professional, and fast-paced work environment
Commitment to providing excellent customer service and quality work
